Job description:

  • Market and competitors resreach.
  • Deploy marketing campaigns.
  • Carry out product optimization based on data analysis.
  • Take part in the product development process, including: design wireframe, create product description, introduction video, tutorial video, email…
  • Create go-to-market plan for new product.
  • Support customers through email/chat/phone.
  • Work with technical team to solve customers’s problems.
  • Collect insight from customer to improve product quality. 
  • Working in IT, e-commerce environment.

Not required, but preferred candidates:

  • 1 year experience of marketing.
  • Experience working with US/UK customers.
  • Basic knowledge about UI/UX.
  • Being able to use web-based customer support applications (Zendesk, Crisp, Freshdesk…)
  • Experience working with e-commerce platform such as Shopify,etc.
  • Applicants without experience will be trained.
  • Job details will be discussed in the interview.



  • 6.5-8.0 IELTS or equivalence, ability to communicate with USA customers via phone or online meeting.
  • Sufficient teamwork skills.
  • Responsibility for the job.



  • Salary range starts from 8 to 12 million based on performance and will be reviewed every 6 months.
  • Promotion to team leader or Junior Manager available for employees with at least 2 years of seniority and outstanding performance. 
  • Sponsored Zumba class with a 4* coach.
  • Sponsored Gym/muscle training classes with 4* coaches.
  • Tea break sessions in the afternoons with the company.
  • Join the company’s learning program on e-commerce, UX/UI, customer care, growth mindset, etc.
  • Learn and apply methods/tools for work such as: Kanban, Scrum, etc.
  • Traveling once a year, and other periodic picnics and team building activities.
  • Fully insured.
  • Project progress bonus, 13th month salary, Lunar New Year bonus.
  • Evaluation of salary increase every 6 months.
  • Leave and holidays in accordance with current regulations.
  • Young, dynamic, comfortable, and fast-growing working environment.